International Ordering

Most countries charge import duties on our products.
The recipient is responsible for ALL customs fees, including duties, taxes, brokerage fees, and any other fees, assessed at the border before delivery.

We welcome international orders! Currently, some of our staff is fluent in Japanese, Spanish, French, Italian and German. Please call us at + 1-626-793-4600 to place an order.

Special shipping information for countries based on our experience:

We ship by UPS to Canada. It is generally best if you give us a business address. Boxes may be returned to us if no one is home. Also, Canada protects the Canadian paper business by taxing imported papers. Some of our postconsumer recycled papers are made in Canada and we note that on the export documents. Some Canadian customers get charged a tariff, some do not. (We don't know why, it seems to be at the whim of whichever customs person clears your shipment!) The average charge from Canadian customs, when they do charge a tariff, is $25 - $35.

We ship to Europe and Asia via US Express Mail. The recipient is responsible for ALL customs fees, including duties, taxes, brokerage fees, and any other fees, assessed at the border before delivery.

We ship using Express Mail or Federal Express, depending on the country. The recipient is responsible for ALL customs fees, including duties, taxes, brokerage fees, and any other fees, assessed at the border before delivery.

We cannot export any paper into either country that has pressed flowers, seeds or obvious botanical matter due to the special ecologies of both countries. The recipient is responsible for ALL customs fees, including duties, taxes, brokerage fees, and any other fees, assessed at the border before delivery.